Mabl Product Portal

In the mabl Product Portal, you can learn about and contribute insight to our upcoming features and other ideas for consideration. Whether you're curious about what's on the horizon for mabl or you want to share feedback on how to improve the product, the mabl Product Portal is the place to be!

Exploring the portal

The mabl Product Portal is organized by the tabs at the top of the page:

  • Planned: Features in this section are either planned or under active development, including features that are available in beta or as part of an early access program.
  • Under Consideration: These are features that we want to support in the future but don't have a timeline on when they will be implemented. Your insights can highly influence the priority of what we work on next from this group.
  • Exploring: Features in this section are in a technology of product discovery stage and may or may not be implemented.
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The mabl Product Portal page

When you click on a specific tile, you'll get detailed information for that feature:

  • Description: Details and larger context for a specific feature
  • Requirements: The steps and components needed to implement the feature
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The feature details view

Submitting feedback

For an existing idea

If one of the features in the Product Portal matches your needs, you can contribute your feedback by taking the following steps:

  1. Select the specific feature that you'd like to add feedback to. The feature details view will appear.
  2. Scroll to the feedback section at the bottom.
  3. Select a level of importance - nice-to-have, important, critical - and add additional comments in the text box.
  4. Enter your work email address and click submit. You will be prompted to check your email for a confirmation.
  5. Open the confirmation email in your inbox.
  6. Click "Confirm email." You'll be redirected back to the Product Portal with a confirmation message that your feedback message has been received.
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After submitting feedback, you'll need to verify your email.

When there is a change or update in a feature's status, you'll be notified via email.

For a new idea

If you are seeking a feature that does not appear in the mabl Product Portal, you can submit a new idea by taking the following steps:

  1. Click on the "+ Submit idea" button in the top right corner.
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  1. Enter your feedback and select an importance level: nice-to-have, important, critical.
  2. Enter your work email address and click submit. You will be prompted to check your email for a confirmation.
  3. Open the confirmation email in your inbox.
  4. Click "Confirm email." You'll be redirected back to the Product Portal with a confirmation message that your feedback message has been received.

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Feedback on new ideas

New ideas do not appear in the portal directly. The Product Management team will review it and may create a new idea or assign it to an existing idea. If your idea is added to the portal, you will be notified via email.

FAQs

Why is mabl doing this?
A: We want to maintain our leadership in the space and, as we scale, we want to make sure we use the input from our customers as efficiently as possible to prioritize the right features.

How about ideas I already created or voted for in the previous portal (Aha)?
A: Our Product Management team reviewed over 800 comments and ideas from the previous portal and migrated the relevant ones to the new portal. In the process they removed duplicates and ideas that were not relevant. All comments are also migrated, so rest assured that we will consider your notes on the ideas.

How do I vote?
A: You can vote for an idea by letting us know the importance of the capability for you and sharing your insights. We use these insights to calculate a customer impact score which influences how we prioritize work.

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Criticality scores give us insight into customer impact

Can I edit comments? Or edit criticality?
A: While you can't edit your comments, you can submit new insights with a new criticality which will override your initial criticality choice.

How can I be notified of updates related to my requests?
A: When there is a change or update in a feature's status, you'll be notified via the email you provided in your request.